How iotcomms.io became the trump card for the Telia ACE Contact Center platform
This article was originally published in UC Today April 4, 2023 With the rich functionality of iotcomms.io’s APIs, Telia, the leading CCaaS provider in the Nordic and Baltic market, can offer high quality call recording and sophisticated IVR functions When you’re the market leader, customers expect the very best from you. That’s why when Telia […]
Disrupt the do-it-all-yourself model; buy Voice and Video Communication-as-a-Service
There are many benefits for solution providers choosing to disrupt the do-it-all-yourself model and move into a cloud-based model, buying parts of your solution as a service. But the service you buy must be flexible enough to integrate with your existing solution. This blog looks at the benefits of moving from a do-it-all-yourself model to […]
Telness, a Swedish telecom startup, becomes 100% cloud-based through collaboration with iotcomms.io and prepares for global expansion
iotcomms.io, a serverless platform for real-time communications services, and Telness, the first digital mobile operator for enterprises and entrepreneurs, announces today that they have entered into an agreement for iotcomms.io to provide cloud native communications services, making Telness Unified Communication platform 100% cloud native. The pandemic has shown the importance of reliable and modern Unified […]
Characteristics of a Communications Platform For Business-Critical Solutions – Part 4
Some use-cases for embedded cPaaS may require access to low-level media streams and some involve systems in unusual acoustic or tactile environments.
Characteristics of a Communications Platform For Business-Critical Solutions – Part 3
Support for devices, industry-specific protocols and application-specific triggers are important requirements on a systems-embedded Communications Platform. Why?
Characteristics of a Communications Platform For Business-Critical Solutions – Part 2
What kind of security-, compliance- and hosting requirements will clients with business-critical solutions have on a Communications Platform?
Characteristics of a Communications Platform For Business-Critical Solutions – Part 1
Adding real-time communication into business-critical integrated solutions and new smart devices is difficult with many of the cloud services on the market today. What kind of requirements will clients with safety- or business-critical applications have on a Communications Platform?