You hold the logic for how calls should be greeted and interacted with while we take care of the telecom complexity to make it happen! Integrate to our mediaservice API through REST callbacks and we will handle the calls. A wide variety of API endpoints give you the flexibility to build what you want – see examples of functions below.
Listen for DTMF tones and act on DTMF signaling within the IVR call flow.
Build text-to-speech (TTS) experience and play TTS files from Amazon or Google.
Answer, initiate, split or hang-up calls. Add voice mails and auto attendants.
No pre-made and inflexible IVR flows limiting your ability to build your unique solution exactly the way you want.
Our API provides unmatched granularity and feature rich endpoints making it easy to build the most advanced IVR use cases.
Unlimited scalability & elasticity with our cloud-native communications platform and serverless backend.
With our deep expertise in SIP-based communications we’ll take care of the telecom complexities, so you don’t have to.
You implement how calls should be handled in your application logic – we’ll do the rest!
The iotcomms.io mediaservice communicates with your application logic using REST callbacks, and with the participants of the call using the SIP protocol.
This illustration shows how the iotcomms.io mediaservice interacts with the application logic and the communication participants.
The rich set of functionalities through our API endpoints combined with the concept of sessions, connections, and participants in our platform result in an endless ability to tailor make the IVR flow of your choice.
Our rich set of functionalities provided by our API endpoints offer you endless possibilities to build what you want. Combined with our concept of sessions, connections and participants the freedom to tailor your IVR solution for your customers is immense. No limitations, no pre-made flows hold you back.
The concept of sessions, connections and participants can be seen in this illustration.
Our customers experience reduced cost, improved time to market and increased quality!
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
