Use our feature rich API to control how calls should be handled – exactly matching your desires! See a few examples of how calls can be handled below.
Direct calls according to the definitions set in the application logic; hunt group members and call distribution method.
Handle incoming calls and place calls in queue, play prompts, redirect calls etc.
Automatically redirect incoming calls to many employees (agents) simultaneously. Once the call is answered, it will stop ringing to the others.
Direct incoming calls according to preferences defined in the application logic.
Record audio prompts and play them as part of e.g., an IVR flow.
Direct incoming calls to voicemails or auto attendants as per defined in the application logic.
Don’t get stuck in rigid or inflexible solutions. You define your cloud-PBX call flow, we’ll execute your desires without any functionality restrictions.
Let your end customers enjoy all the cloud-PBX functionalities regardless of if they’re using mobile phones, desk phones, softphones or apps.
Expand your geographic reach or move into new customer segments. Our serverless platform is built for instant elasticity and unlimited scalability.
With our experience in building cloud-PBXs and expertise in SIP- and WebRTC communications we’ll take care of the telecom complexities, so you don’t have to.
You implement the logic for how calls should be handled in your application – we’ll do the rest!
The iotcomms.io mediaservice communicates with your application using REST callbacks, and with the participants of the call using the SIP protocol.
This illustration shows how the iotcomms.io mediaservice interacts with your application logic and the communication participants.
Build the cloud-PBX function you want. Below example shows a simplified and shortened message flow of how an incoming call is handled in a hunting group scenario.
The state logic of calls is implemented in the customer application, which interacts with the iotcomms.io mediaservice using REST callbacks. When state changes appear for sessions, connections or participants the customer application is informed.
Boost customer experience by offering mobile phone users all the functionalities and benefits that fixed phone users enjoy. Increase operational efficiency and reduce cost by unifying the logic for mobile and fixed telephony.
A mobile-PBX solution, enhanced with true mobile extension (MEX) functionality, delivers the call control required to handle calls to and from mobile and fixed phones and networks.
Grow your cloud-PBX business easily with our cloud-native communications platform. Target new customer segments or grow into new geographic territories instantaneously and effortlessly with the serverless backend.
Forget the hassle with new hardware that must be installed and configured, software that needs to be updated and upgraded, or operations staff needing training on the new infrastructure.
Benefit from our elastic cloud service and automatically scale up – and down – whenever or wherever you need.
Our customers experience reduced cost, improved time to market and increased quality!
Modern CPaaS built cloud-native from ground up – we run the operations for you so you can focus on your customers’ experience.
Built for mission critical alarm, voice & video services – delivering superior reliability, security and availability.
Built with serverless functions in AWS for unlimited scale, reach and global deployment – extend to new markets quick and easy.
