Establish reliable alarm communication and connect your devices to any Alarm Receiving Centre

Ensure that your devices’ alarm and voice communication is delivered to the alarm receiving centre (ARC) your customers want in the most reliable way. Easily integrate your device platform to iotcomms.io’s cloud-native platform via REST API and connect to the ARC using analogue or digital protocols.

Let iotcomms.io’s cloud services take care of the alarm communication and benefit from the scalable cloud platform built by the experts in alarm protocols, codecs and SIP infrastructure.

Establish reliable alarm communication and connect your devices to any Alarm Receiving Centre

Establish critical alarm communication to ARC or monitoring platforms​​​​​

Bridge to analogue and digital care alarm protocols​​​​

Integrate easily to iotcomms.io cloud services with REST API​​​​

The experts in real-time alarm and voice communication​​

Connect to the ARC chosen by your customers

The independent iotcomms.io platform ensures that alarm events sent from your devices can be received by any alarm receiving or alarm monitoring platform even though the receiving platform uses a protocol not supported by your devices. The protocol conversion and alarm mapping capability bridge the interworking challenges and let your customers keep their existing ARC should they prefer that.
Connect your device platform to the ARC your customers want.

Choose how alarm events from your devices should be delivered to the ARC platform

  • Analogue alarm protocols

    BS8521:2009 or others

  • Digital alarm protocols

    SCAIP, SIA, NOW-IP

Select cloud-based alarm, voice & video communication functions

Choose between the wide range of cloud-based functions to enable reliable alarm, voice or video communication between your devices and the ARC/monitoring platform.

Reliable Alarm Communication

Ensure reliable and secure alarm communication between your devices and the ARC platform. Make sure protocol-related problems, for example delivering digital-based alarm calls to ARCs that can only receive analogue protocols, are mitigated.

Analogue and Digital Protocol Interworking

Enable interworking of alarm communication based on analogue and digital alarm protocols. By supporting alarm protocols such as SCAIP, NOW-IP, BS8521:2009, SIA, and continuously adding new protocols, the protocol fragmentation challenges are avoided.

SIP Server Infrastructure

iotcomms.io’s SIP server infrastructure will take care of all required SIP server functionalities including NAT Traversal to ensure voice-enabled devices are registered and connected, and ready for inbound and outbound PSTN calling.

Solve problems and add features quicker with modern cloud design

Make sure you can address your customers’ alarm or voice communication problems quickly. Both the problems of today and those coming. The iotcomms.io microservice-designed cloud services provide the most flexible backend available making it possible to adjust and adapt your solution as your customer needs change.

iotcomms.io cloud-native communications platform

Solve problems and add features quicker with modern cloud design

The platform for any use case

Regardless of the use case – e.g. dispersed alarm, warden call system or assisted living – the iotcomms.io platform solves the alarm communication challenges often seen in today’s telecare market.
What are you looking to solve?
I want to establish reliable and secure alarm communication

Ensure reliable and secure alarm communication

The reliability and security of alarm communication is key in any care alarm setting. Every alarm event must be securely delivered to the ARC or monitoring platform. This is exactly what Alarmbridge is designed for, and it serves as the independent party between your devices and the ARC/monitoring platform.

How it works 🔍

Let iotcomms.io’s Alarmbridge be the independent bridge between your devices and the ARC/monitoring platform. Ensure reliable and secure alarm communication.

Functions used
Benefits
I want to bridge the protocol fragmentation

Bridge the protocol fragmentation

Ensure seamless alarm communication between your devices and the ARC platform even though the receiving platform uses a protocol your devices do not support. Alarmbridge’s broad support for different analog and digital protocols bridges the interworking challenges in the fragmented telecare market.

Integrate to the iotcomms.io platform via REST API and it will ensure the alarm communication reaches the ARC in the format supported.

How it works 🔍

Bridge protocol fragmentation between your devices and the ARC/monitoring platform.

Functions used
Example of combinations​
I want to enable voice communication between ARC platform and VoIP device

Enable voice communication between ARC platform and VoIP device​

Let the alarm event trigger a voice call to be established from the ARC platform to the VoIP-enabled device and a two-way voice communication is seamlessly integrated into the alarm flow. All necessary SIP server functionalities and NAT Traversal are provided by the iotcomms.io platform.
How it works 🔍
Differentiate your solution and add voice communication as an integrated part of the alarm flow. It simplifies call handling for ARC agents and provides extra safety in emergency situations.
Functions used
Benefits

Ensures reliable alarm communication

Solves alarm protocol fragmentation

Enables voice & video communication

Matti Räty
Matti RätyPresident & CEO Navigil
Read More
iotcomms.io handles the watches’ SIP-based voice communication, transcoding of Navigil’s own codec and IVR-based alarm call routing, as well as providing 24/7 global support and limitless global scalability. We chose iotcomms.io because their technology is all cloud-based. We needed the capacity to roll-out into the US, Japan, Australia and Europe.
Matti Räty
Matti RätyPresident & CEO Navigil
Read More
iotcomms.io handles the watches’ SIP-based voice communication, transcoding of Navigil’s own codec and IVR-based alarm call routing, as well as providing 24/7 global support and limitless global scalability. We chose iotcomms.io because their technology is all cloud-based. We needed the capacity to roll-out into the US, Japan, Australia and Europe.

The complete portfolio for today's and tomorrow's telecare needs

The iotcomms.io platform has a wide range of cloud services taking care of your current and future needs.

The complete portfolio for your telecare needs

The iotcomms.io platform has a wide range of cloud services taking care of your current and future needs.

Get Started

Learn more about designing your solution with our feature-rich communication APIs.

Talk to us today

Get in contact to discover how you can build solutions for your security and alarm communication needs!