Let your alarm receiving platform receive alarms from different protocols

The iotcomms.io cloud-based platform takes care of the alarm communication between your alarm receiving (ARC) or monitoring platform and the telecare devices. It solves the interworking challenges between different alarm protocols letting your platform receive alarms from any device.

Benefit from the flexibility of microservice-based cloud services, and the ability to easily make adjustments mitigating challenges seen in the digital transformation of the telecare environment.

Let your alarm receiving platform receive alarms from any care device with the iotcomms.io communications platform

Alarm, voice, and video communication APIs​​

Supporting numerous analogue & digital alarm protocols​​

VoIP infrastructure for easy add-on of voice services​​

Robust alarm receiving capabilities​​

Receive alarms in numerous ways & expand your addressable market

iotcomms.io supports numerous digital and analogue alarm protocols and is the independent platform in the middle ensuring seamless alarm and voice communication between telecare devices and your platform.
Expand your addressable market by receiving alarm events in numerous different ways with iotcomms.io’s independent communications platform.

Receive alarm events from devices using:

  • Analogue alarm protocols

    BS8521:2009 or others

  • Digital alarm protocols

    SCAIP, SIA, NOW-IP

  • API Integration

    REST API

Cloud-based communication functions

Solve your customers’ alarm or voice communication needs by integrating with iotcomms.io’s cloud-based functions.

Reliable Alarm Communication

Ensure reliable and secure alarm communication between your alarm receiving center (ARC) or monitoring platform and the telecare devices. Make sure protocol-related problems such as receiving DTMF-based analogue alarm calls over an IP-based network are mitigated.

Analogue and Digital Protocol Interworking

Enable interworking of alarm communication based on analogue and digital alarm protocols. By supporting alarm protocols such as SCAIP, NOW-IP, BS8521:2009, SIA, and continuous addition of new protocols, the challenges with protocol fragmentation in the telecare market is reduced.

VoIP Infrastructure

Integrate voice calling into your offering and add voice communication as part of the alarm flow. Enable inbound and outbound calling – all required VoIP infrastructure such as SIP server functionalities, NAT Traversal, transcoding, encryption and more are taken care of by the iotcomms.io platform.

Interactive Voice Response (IVR)

Enable interactive voice response (IVR) flows in your platform by using iotcomms.io’s feature-rich Mediaservice API. With functions such as prompts playing, DTMF tone handling and text-to-speech, the possibilities to create IVR flows exactly matching your customers’ needs are limitless.

Recording

Record the entire communication between telecare devices and ARC platforms for audit purposes. In addition to the voice communication, in-audio and out of band events are recorded and stored. As services are migrated to IP it is not enough to only have the voice recording.

Reduce your time to market

Don’t be slow launching new capabilities or solving technical issues. Avoid the cost of, and need for, own development, operation and in-house telecom competence.

iotcomms.io has built the services you need, ready to be integrated to your platform today. Built by experts in telecom technologies, critical communication and cloud deployments, you can:

Solve problems and add features quicker with modern cloud design
Interested in discussing cloud-based alarm communication for your ARC or monitoring platform?

The platform for any use case

Regardless of the use case – e.g. dispersed alarm, warden call system or assisted living – the iotcomms.io platform solves the alarm communication challenges often seen in today’s telecare market.
What are you looking to solve?
I want to ensure reliable and secure alarm communication to my ARC

Ensure reliable and secure alarm communication to your ARC

The reliability and security of alarm communication is key in any care alarm setting. Every alarm event must be securely delivered to your ARC or monitoring platform. This is exactly what Alarmbridge is designed for, and it serves as the independent party between the care alarm devices and your ARC/monitoring platform.

How it works 🔍

Let iotcomms.io’s Alarmbridge be the independent bridge between the devices and your ARC/monitoring platform. Ensure reliable and secure alarm communication.

Functions used
Benefits
I want to bridge the protocol fragmentation in alarm communication

Bridge protocol fragmentation in alarm communication

Enable your ARC platform to seamlessly receive alarm communication from numerous types of care alarm devices even though they don’t use the same alarm protocol as your ARC platform do. Alarmbridge’s broad support for different analogue and digital protocols bridges the interworking challenges in the fragmented telecare market. API integration can also be used to interface devices or your ARC platform.

How it works 🔍
Allow seamless alarm communication between, for example, SCAIP-based devices and a SIA-based ARC platform. See other examples to the right.
Functions used
Example of combinations​
I want to replace the PSTN connectivity for analogue warden call systems

Replace PSTN connectivity for analogue warden call systems

iotcomms.io’s Alarmbridge Connect transmits analogue alarm communication reliably and securely over Internet by connecting a warden call system’s control unit to a Gateway. The alarm communication is converted to a digital protocol (SCAIP or NOW-IP) and delivered to your ARC platform.
How it works 🔍
Ensure reliable alarm communication for group livings’ analogue-based warden call systems with Alarmbridge Connect. Group livings can keep their existing alarm infrastructure and replace the PSTN connection with the Internet connection.
Functions used
Benefits
I want to enable voice communication between ARC platform and VoIP device

Enable voice communication between ARC platform and VoIP device​

Let the alarm event trigger a voice call to be established from the ARC platform to the VoIP-enabled device and a two-way voice communication is seamlessly integrated into the alarm flow. All necessary SIP server functionalities and NAT Traversal are provided by the iotcomms.io platform.
How it works 🔍
Differentiate your solution and add voice communication as an integrated part of the alarm flow. It simplifies call handling for ARC agents and provides extra safety in emergency situations.
Functions used
Benefits

Ensures reliable alarm communication

Solves alarm protocol fragmentation

Enables voice & video communication

David Karlsson
David KarlssonCTO Skyresponse
Read More
iotcomms.io provides functionality that fits well for Skyresponse. It takes care of complex device communication and is providing a uniformed structure for Skyresponse to work with so that we can focus on our core technologies.
David Karlsson
David KarlssonCTO Skyresponse
Read More
iotcomms.io provides functionality that fits well for Skyresponse. It takes care of complex device communication and is providing a uniformed structure for Skyresponse to work with so that we can focus on our core technologies.

The complete portfolio for today's and tomorrow's telecare needs

Use the services provided in the iotcomms.io platform for your current and future needs.

The complete portfolio for your telecare needs

Use the services provided in the iotcomms.io platform for your current and future needs.

Get Started

Learn more about designing your solution with our feature-rich communication APIs.

Talk to us today

Get in contact to discover how you can build solutions for your security and alarm communication needs!