The Challenges of Implementing Your Own SIP Server
For developers embarking on the journey of building their own solutions, the idea of implementing a Session Initiation Protocol (SIP) server can seem like an exciting and rewarding project. However, as many have discovered, this task is fraught with complexities that can make it more trouble than it’s worth. In this blog post, we’ll delve […]
VoIP Backend as a Managed Service: The Integral Functions inside Service Providers’ Technology
This article was originally published in UC Today April 30, 2024 Leading real-time communications innovator iotcomms.io on the best way for VoIP service providers to capitalise on the rise of VoIP services. The rise of remote working, the boom in digitisation, the need for easy scalability: it’s easy to see why voice communication over the […]
UC/CC Backend: How a New Way of Building Can Give Providers an Edge
This article was originally published in UC Today February 28, 2024 Leading real-time communications innovator iotcomms.io on why its ‘Lego brick’ model is the antidote to monolithic inflexibility. To innovate is to do things differently. It is to resist the status quo in favour of stepping bravely out of a comfort zone. In Unified Communications […]
How sheltered housing schemes can meet the digital alarm opportunity in the most economical way
This article was originally published in UC Today January 9, 2024 Leading real-time communications platform provider iotcomms.io on its smart cloud service that bridges the old and new. The clock is ticking on the great UK analogue telephony switch-off – but there’s more to this digital revolution than just voice. How many are ready for […]
Mexican IoT platform provider Omnicloud integrates iotcomms.io’s voice communication services for intercom applications
Omnicloud, a Global provider of a unified cloud platform for IoT solutions, integrates iotcomms.io’s cloud-native voice and alarm communication services to its platform. The iotcomms.io services enable Omnicloud to deliver intercom, speaker and softphone applications in industries such as retail, banking and safe cities. The service is already deployed and successfully running at the first […]
How vendors can ease the need for deep SIP competence when building SIP-based solutions
This article was originally published in UC Today October 3, 2023 Leading communications platform provider iotcomms.io on maximising opportunity in the rapidly expanding SIP market. In today’s era of real-time, internet-reliant communications, many types such as alarm, voice, or video often depend upon the underlying technology of Session Initiation Protocol (SIP) to make it all […]
How smart SIP technology is at the heart of Navigil’s global growth story
This article was originally published in UC Today June 26, 2023 Leading real-time communications platform provider iotcomms.io on its innovative, cloud-powered collaboration with care sector wearables disruptor Navigil When you are in the business of caring, communication really counts. Indeed, there are moments when it can be a matter of life and death. Powerful, cloud-based […]
Cloud Migration: Why it pays to combine the power of public with the privacy of on-premise
This article was originally published in UC Today May 25, 2023 Communication platform provider iotcomms.io on how its smart Hybrid Cloud-Edge Deployment is the best of both worlds The devil is so often in the data. Trust, compliance, security: for communication solution providers, steering a competitive course can be tricky. They covet the transformational power […]
iotcomms.io adds hybrid cloud-edge deployment option – Telia ACE Contact Center first to use it for its IVR and Call Recording services
iotcomms.io launches a hybrid cloud-edge deployment option for its cloud-native communications platform, and announces that Telia’s Contact Center platform, Telia ACE, is their first customer to use it. Telia, which has been using the iotcomms.io platform since 2019 for Interactive Voice Response (IVR) and call recording services, can now offer a sovereign cloud model for […]
How iotcomms.io is enabling easy access to real-time media streams and call data for AI-based analytics use cases
This article was originally published in UC Today April 24, 2023 Accessing real-time media streams and key call information data presents numerous opportunities for analytics firms or contact centres to process and build valuable insights Analytics firms and call centre businesses have started to recognise that there is real potential to use AI-driven analytics software […]