CUSTOMER STORY

How iotcomms.io's voice and media services power Telness Tech's cloud PBX solution

Telness Tech
Telness Tech
In the ultra-competitive telecoms sector, speed to market, agility and scalability are everything. Hence, Telness Tech was looking for a flexible solution that could be tailored to fit the specific needs of the operators. That is why they chose to use iotcomms.io’s voice and media communications platform as the foundation for its automated digital telco offerings.
BENEFITS FOR TELNESS TECH

About Telness Tech

Telness Tech is a Stockholm-based provider of self-service cloud PBX solutions. Founded as a spin-off from Telness, an MVNO with a strong foothold in the Swedish market, Telness Tech focuses on automated digital telco offerings and cloud-based PBX solutions to telcos & start-ups.

www.telnesstech.com

We needed to tailor solutions and place our own offering on top of their platform. That flexibility and the freedom that comes with it is one of the main reasons why we chose to work with iotcomms.io. They supply the components we need for media and signaling, and we can interface with them at the API level, enabling us to build whatever we want on top.

Jonas Cedenwing
CEO of Telness Tech
Telness Tech Self-Service PBX

Navigating the telecom landscape with flexibility and scalability in mind

Telness Tech’s goal was to provide a competitive SaaS PBX solution to telcos and start-ups, with an emphasis on flexibility and scalability. They wanted to establish themselves as the provider of choice for incumbent telcos looking to launch a challenger brand offering automated and mobile-first PBX services.
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Jonas Cedenwing, CEO of Telness Tech, explains “With our combined technologies we can enable customers to effectively start-up and run as their own network operator – if they choose to – and that can be done entirely on our platform, which is built on the firm foundation provided by iotcomms.io. We have already closed several white-label PBX deals and completed some seamless and quick to market implementation projects.”

“Using the iotcomms.io platform makes our solution very competitive and extremely powerful and flexible.”

Another key factor for Telness Tech was scalability. With a serverless architecture, the iotcomms.io voice and media services provide the flexibility Telness Tech needs to support rapid growth for customers. This means it can offer white-label, automated PBX solutions with tailored functionality and unlimited scalability. As a result, Telness Tech’s customers are happy customers.

“We build everything, 100%, in the cloud end to end – we were probably the first to do that with a PBX. And we wanted to integrate with a SIP communication platform provider that was also 100% in the cloud, because that would enable us to deploy solutions anywhere and on any public cloud platform.”

The confidence we feel in the iotcomms.io platform and the team’s deep competence in telecom allow us to stay focused on the customer experience, and not having to bother about running or maintaining the traffic and signaling flows, which can get pretty complex.

Jonas Cedenwing
CEO of Telness Tech

The iotcomms.io platform is now a significant part of Telness Tech's expansion

Through the integration with iotcomms.io, Telness Tech achieved significant value for themselves and their customers.

Being 100% cloud based was key for Telness Tech as they needed to be able to enter new markets quickly with their services. For other companies that sell similar products, but are not cloud native, it takes too long for the customers to get up and running.
The fact that iotcomms.io is 100% cloud native and runs on AWS was a key reason for choosing them.

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The specialist expertise of iotcomms.io played a crucial role in maximizing value for Telness Tech.

“Our collaboration has been very strong since the beginning. We always have someone with solid industry expertise to talk to, and it has helped us to move forward quickly.”

Jonas would absolutely recommend iotcomms.io to others, both the services and iotcomms.io as a partner.

“iotcomms.io is a significant part of our expansion in the way we use your platform. For us at Telness Tech, it’s top-notch!”

iotcomms.io and Telness in 100% cloud native unified communication collaboration

The iotcomms.io platform turned out to be a perfect fit for us. With their cloud-native architecture and low-level APIs, we gained the flexibility and control we needed to build innovative solutions.

Jonas Cedenwing
CEO of Telness Tech
Telness Tech is building its self-service PBX on top of the iotcomms.io platform
Read the full story of the winning partnership between iotcomms.io and Telness Tech
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