How can SIA-enabled ARCs add support for the telecare protocol SCAIP?
With the telecare market in Europe growing at a CAGR of 8.4 percent from 2023 to 2028, the business opportunities for alarm service providers entering this market are significant. But how can an alarm service provider that wants to enter this market start to receive alarms from telecare devices? To answer that question we need […]
Shutting down ISDN accelerates the move to SIP technology and evolved telecare services!
In 2025 all remaining ISDN lines will be switched off in the UK. For providers of alarm receiving platforms that want to continue to receive alarm calls, a move to IP technology and SIP-based alarm communication is necessary. The move to SIP technology is not only enabling the continuation of alarm receiving capabilities as such, […]
How unsuccessful alarms can be tackled by cloud-based alarm receivers!
Unsuccessful alarm calls – an emerging problem Despite the UK 2025 PSTN switch-off, many telecare and other critical alarm services still use ISDN to feed alarm data, via multiple phone lines, into alarm receiving (ARC) or monitoring centres. For those ARC platform providers that many years ago chose the ISDN technology and hardware-based media servers […]
Navigating the Digital Switchover – Webinar reflections from Gunnar Reinholdsen
Recently, I was participating in a webinar discussing “Analogue to Digital Alarm Management – Navigating the UK 2025 Switchover”. The move from analogue to digital-based alarm communication creates challenges for Alarm Receiving Centres (ARCs), telecare providers, and group living schemes that must be addressed and solved before the PSTN shut-down 2025. Below are my answers […]
The challenges group living schemes face as the shut-down of the analogue network approaches
An exclusive interview with TEC sector veteran and expert, Steve Smith We talked to Steve Smith, well-known and respected industry veteran of the technology-enabled care (TEC) sector and founder of specialist consultancy, TECS Advisory, about the challenges that sheltered and group living schemes face as the big PSTN switch-off draws closer. Steve Smith, TECS Advisory […]
How sheltered housing schemes can meet the digital alarm opportunity in the most economical way
This article was originally published in UC Today January 9, 2024 Leading real-time communications platform provider iotcomms.io on its smart cloud service that bridges the old and new. The clock is ticking on the great UK analogue telephony switch-off – but there’s more to this digital revolution than just voice. How many are ready for […]
What is an unsuccessful alarm call and how can solution providers mitigate it?
Too often analogue-based care alarm calls don’t get through successfully to the alarm receiving center (ARC). Even if, let’s say 95% of care alarm calls are successful, it still means that 5% are not. Unsuccessful care alarm calls can have devastating consequences which are hard to quantify, but they also represent significant time and cost […]
iotcomms.io launches Alarmbridge Connect for UK Group Livings addressing the PSTN switch-off
iotcomms.io, the global provider of a cloud-native communication platform for alarm, voice, and video services, launches Alarmbridge Connect to ensure a working alarm communication service for UK group livings today and after the PSTN switch-off. Alarmbridge Connect provides reliable alarm communication between warden call systems and alarm receiving centres (ARC) over a protected Internet connection, […]
Chubb selects iotcomms.io’s cloud-native Alarmbridge to expand its telecare alarm communication services
Chubb, one of the UK’s leading fire safety and security solution providers, selects iotcomms.io’s cloud-native communications platform to handle critical alarm communication for its telecare solutions. The iotcomms.io platform, with its Alarmbridge offering, enables Chubb to expand its telecare offerings and makes the company well-positioned for the digital transformation and UK’s upcoming analogue network switch-off. […]
Disrupting the DIY approach to care alarm solutions
This article was originally published in UC Today 10 March, 2023 iotcomms.io’s communications platform for alarm, voice, and video communication enable providers of care alarm solutions to make use of the latest technologies, instead of developing their own Technology is revolutionising healthcare in many ways and one area in which it’s already being used extensively […]